Refund And return policy
At Buy Gym Supplements, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help. Please review our refund and return policy below.
1. Returns
You may return unopened and unused products within 14 days of delivery.
Products must be in their original packaging, sealed, and in resellable condition.
For health and safety reasons, opened or used supplements cannot be returned.
2. Refunds
Once your return is received and inspected, we will notify you via email.
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the product was defective or incorrectly delivered.
3. Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please email us first at info@buygymsupplements.com
with your order number and details.
4. Order Cancellations
Orders may be cancelled within 24 hours of purchase if they have not yet been shipped.
Once shipped, cancellations are not possible, but you may request a return under the terms above.
5. Damaged or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us at info@buygymsupplements.com
within 48 hours of receiving your order.
Please provide photos of the damaged or incorrect item(s), and we will arrange a replacement or refund.
6. Contact Us
For any questions or to request a return, refund, or exchange, contact us at:
📧 info@buygymsupplements.com
